Plumbing Services

At Bespoke Heating, our team of emergency plumbers is ready to respond to urgent call-outs day or night. From burst pipes to blocked drains, boiler repairs to restoring your hot water, we provide an efficient service that prevents further damage and keeps your home or business running.

When should you call an emergency plumber?

If you have plumbing emergencies that risk property damage, disrupt your daily routine, or affect your heating system, you need help from a skilled plumber immediately.

Our emergency plumbing services cover:

  • Burst pipes and pipe repairs
  • Blocked toilet and blocked drains
  • Boiler repairs and central heating faults
  • Loss of hot water
  • Major leaks in bathroom, kitchen, or plumbing systems

We make sure every plumbing issue is addressed promptly with a permanent solution, not a temporary fix.

We can offer up to a 10 year warranty on selected, new Baxi boilers

Frequently Asked Questions

Do you handle both homes and businesses?

Yes! we support homeowners, landlords, and businesses with urgent plumbing services. Our professionals are fully equipped for all types of plumbing requirements, from replacing new taps and showers to restoring optimal performance in commercial heating systems.

We can help with kitchen plumbing, water heater faults, and common plumbing issues that, if left untreated, could cause major damage to your property.

Absolutely. While we specialise in emergency plumbing, we also provide maintenance services and regular maintenance checks to help avoid unexpected breakdowns. By spotting potential faults early, we protect your plumbing systems and heating for the long term.

If you’re already working with us for emergency calls, we can schedule preventative visits that reduce the risk of future plumbing problems and keep your system running efficiently.

Our emergency call service is designed for speed. We aim to be with you as quickly as possible, fully prepared with the right tools and spare parts to fix the issue on our first visit. Whether it’s a late-night pipe burst or an early morning boiler repair, we respond promptly to keep disruption to a minimum.

Your local emergency plumbers in the North East

From Newcastle upon Tyne to surrounding towns, our emergency plumbers are on hand to resolve urgent issues with your plumbing and heating systems. We understand that a plumbing issue isn’t just inconvenient, it can cause costly damage if not fixed immediately.

We provide the reliable and efficient service you need, no matter the time of day.

Problems with your plumbing?

Our experienced and helpful staff are always happy to help, get in touch today.

Client Feedback & Reviews

Stephen – Head Gas & LPG Engineer & Owner

Stephen is a second-generation heating engineer with over 25 years of experience in the industry. He began his career by spending more than five years training and completing an apprenticeship with his father, the first in the family to work in the heating industry. This strong foundation laid the groundwork for his extensive knowledge and practical expertise across the gas industry.

As our Head Gas and LPG Engineer, Stephen is passionate about delivering the highest standards in boiler repairs and installations. His meticulous approach and in-depth understanding of domestic systems ensure reliable, efficient results for every customer. Stephen’s philosophy is simple: do the job perfectly the first time, every time.

Outside of work, Stephen enjoys exploring the stunning landscapes of the North Yorkshire Moors with his dog, making the most of the great outdoors in his spare time.

Matthew – Gas Engineer & Plumbe

Matthew represents the third generation of his family to pursue a career in gas engineering. The son of Stephen and Debbie, he joined the family business straight from secondary school and completed a comprehensive five-year apprenticeship under Stephen’s guidance, qualifying as both a gas engineer and plumber. It’s fair to say that Matthew’s path was set from an early age—Stephen jokingly recalls teaching him how to change a thermostatic radiator valve at just four days old in their own home. This early exposure laid the foundation for Matthew’s strong technical skills and deep understanding of the trade. Matthew shares Stephen’s commitment to excellence, believing in the philosophy of delivering high standards and getting the job done right the first time, every time. Outside of work, he enjoys spending his time maintaining and working on his car—a true passion that mirrors his attention to detail and hands-on approach.